• How do I track my order?

    Parcel Tracking 1.Economy Shipping Service and Parcel Tracking�?�?)China Postal Service, Air parcel, Sal parcel or airmail for small package, so to say, the tracking number is CP********CN ,RR*********CN or RA*********CN: http://intmail.183.com.cn/item/trace/itemTraceAction.do?action=Enter �?)Hongkong Postal Service:  http://app3.hongkongpost.com/CGI/mt/enquiry.jsp �?)Swiss Post Hongkong Service: http://www.swisspost.com/hongkong �?)Singapore Postal Service: http://www.singpost.com/index.php 2.Standard Shipping: �?)China EMS: http://www.ems.com.cn/english.html;http://www.ems-tracking.net/ �?)Singapore EMS: http://www.speedpost.com.sg/ �?)DHL: http://www.cn.dhl.com/publish/cn/en.high.html �?)Fedex: http://www.fedex.com Once your packages have ... ...Read more
  • How long does it take to process my shipment?

    Most shipments leave our warehouse within two business days after we receive your ship request and payment. taobaoeng does not give packages to our couriers on Sundays or certain China holidays. In some cases, high-value items and shipments may require additional paperwork to comply with China government regulations. This may result in ... ...Read more
  • What is the difference between DHL shipping options?

    taobaoeng offers both USPS Express Mail International (EMI) and USPS Priority. We highly recommend EMI over USPS Priority, as it is the more reliable, trackable and insurable expedited service to almost every country. EMI estimated delivery time is 7 to 14 business days. While less expensive than EMI, USPS priority is slower, ... ...Read more
  • What couriers do you use to send my packages?

    Shipping methods vary and can be uniquely tailored to the size and weight of the items in your shipment. Delivery Method ETA Domestic Transit In 2-5 business days DHL In 3-7 business days DHL ePacket In 8-14 business days USPS In 10-14 business days China EMS In 5-10 business days Singapore EMS In 5-10 business days Air Parcel In 10-26 business days SAL Parcel In 10-26 business days China ... ...Read more
  • What is Dimensional Weight?

    All international carriers base their shipping rates on the greater of Actual Weight and Dimensional Weight. Actual weight is the weight of the package when put on a scale. Dimensional weight is based on the size of the package. Large items that have a low Actual Weight relative to their size– ... ...Read more
  • Do taobaoeng shipping rates include customs fees, tariffs or taxes?

    Published taobaoeng shipping rates do not include any import fees or duty for shipments coming into your country. In some cases, couriers may also charge a brokerage fee for clearing your package through local customs. These fees vary, and are not paid by taobaoeng. Please contact your local customs office for more ... ...Read more

Start typing and press Enter to search